Refund Policy

Return & Refund Policy tailored for MehmoonStore, your online clothing and accessories store:

 

At MehmoonStore, we want you to love your purchase. If you’re not completely satisfied with your order, we’re here to help. Please read our policy below to understand how returns and refunds work.

 

 

We accept returns under the following conditions:

•Items must be returned within 2 days of delivery.

•Items must be unused, unwashed, unaltered, and in their original packaging with tags attached.

 

To start a return, please contact us at [email protected] with:

•Your order number

•The item(s) you want to return

•Reason for return

 

We will provide return instructions and a return address. Customers are responsible for return shipping costs unless the item was damaged or incorrect.

 

Once we receive and inspect your returned item:

•We will notify you of the approval or rejection of your refund.

•If approved, your refund will be processed to your original method of payment within 5–10 business days.

•Shipping charges are non-refundable, unless the return is due to our error.

 

If you would like a different item, size, or color, please return the original item for a refund and place a new order.

 

If you receive a defective or wrong item:

•Contact us within 48 hours of delivery at [email protected]

•Include your order number and clear photos of the item issue.

•We’ll make it right with a replacement, refund, or store credit.

 

If you haven’t received your refund yet:

•First, check your bank or card statement again.

•Then contact your payment provider — it may take some time before your refund officially posts.

•If you’ve done all this and still have not received your refund, contact us at [email protected].

 

If you have any questions regarding returns or refunds, feel free to reach out:

 

Email:[email protected]